We offer a diverse range of Islamic wall art including canvas prints, posters, and plexiglass pieces. Our collections feature a variety of themes, from architectural designs showcasing majestic mosques to intricate calligraphy and symbolic Islamic motifs.

We want you to be 100% satisfied with your purchase. Items can be returned or exchanged within 30 days of delivery.

Each piece of Neanour art is crafted with individual attention to detail and design. Many of our pieces are limited editions or one-of-a-kind, ensuring that each artwork is not just a decoration, but a personal treasure that resonates with spiritual and aesthetic value.

Yes, we offer customization options for many of our artworks. You can request specific sizes, color schemes, or even personal messages to be incorporated into the design. Please contact our customer service for more details on how to personalize your art piece.

We donate 10% of our profits, which contributes to building safe homes and spaces for communities in need around the world. By buying from Neanour, you not only beautify your home but also make a meaningful impact on the lives of others.

The funds collected are used entirely for charitable projects, including the construction of homes and community centers in underserved areas. We manage these projects directly, ensuring that every contribution makes a direct and tangible impact.

To maintain the beauty of your Neanour art, keep the artwork out of direct sunlight and avoid areas with high humidity. Dust it lightly with a soft, dry cloth. Do not use chemical cleaners.

We operate with a 30-day return period. This means you may exercise your right of withdrawal within 30 days after receiving your order.

Conditions

Our products are produced with great care and premium quality. To process a return, the following conditions must be met:

• The item must be returned in its original condition.

• Products must not be damaged, folded, creased, faded, or visibly used.

• Returns must be shipped in the original packaging, including all protective materials.

• A proof of purchase is required.

Returns sent without prior notification cannot be accepted.

Non-Returnable Items

The following items are not eligible for returns or exchanges:

• Personalized products (such as name or birthdate prints)

• Custom-made art created specifically upon request

• Sale items / discounted products

• Digital gift cards

How to Start a Return

To initiate a return, please contact us before sending your item via: info@neanour.com | +31 20 308 6015

• Return shipping costs are the responsibility of the customer.

• Return address:

Neanour
Pietersbergweg 1182
1105 BM Amsterdam
The Netherlands

We recommend using sturdy packaging and a reliable shipping method.
The sender is fully responsible for loss or damage during the return shipment.

Items that arrive damaged, folded, creased, or without original packaging may result in a partial or denied refund.

Damages & Issues

Please inspect your order immediately upon arrival.

In cases of:

• damage,

• printing errors, or

• incorrect items received,

you must notify us within 7 days of delivery via email or WhatsApp.

Please include clear photos of:

• the product,

• the damage or issue,

• and the packaging.

Claims submitted after this 7-day period cannot be processed.

Exchanges

Exchange requests can be submitted by contacting us via email or WhatsApp.
We are happy to review the available options with you.

Please note:

• Sale items cannot be exchanged.

• Personalized and custom-made products are never eligible for exchanges.

Contact:
info@neanour.com | +31 20 308 6015

Refunds

Once we receive and inspect your return, we will inform you whether the refund has been approved.

• If approved, the refund will be processed within 10 business days to your original payment method.

• Please allow additional processing time from your bank or credit card provider.

If you have not received your refund within 15 business days after approval, please contact us.

Once your order is shipped, you will receive a tracking number via email. You can use this number to check the status of your delivery on our website or through the courier's tracking system.

Yes, we offer international shipping on all our products. Shipping costs and delivery times vary depending on the destination. Please check our shipping policy or contact customer service for specific details.

You can reach us via email at info@neanour.com. We are available from Monday to Friday, 9:00 AM to 5:00 PM. We look forward to assisting you!